Customer Testimonials For Woodfield Lexus in Schaumburg, IL

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DealerRater Jun 13, 2025

Super,terrific,and very easy to deal with.Explaniation thru out the sale.Would highly recommend this dealership over anyone.

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Google Jun 11, 2025

service took a little longer than originally promised, 20 minutes longer. Other than that the service was outstanding

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Google Jun 9, 2025

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Google Jun 9, 2025

Tony was awesome. Kept me informed and was just a joy to work with. Made a stressful situation much easier.

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Google Jun 7, 2025

It was a great experience working with Hitarth Patel, he helped us buying our first new car, he helped alot with all the process, explained all the details of the car, he stood up with us untill the last step of the process, he is easy going and great guy. Thank you for the great service.

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DealerRater Jun 6, 2025

We have worked with Dan for 10+ years and have always completely satisfied with the service and attention we have received. Thank you Dan!

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Google Jun 4, 2025

My experience with Jerry, Robert and Lowell was delightful. The process was completed in a timely manner with no hassle. Jake did an excellent job delivering the vehicle, going over its accessories and setup. Thank you for a wonderful experience!

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Google Jun 3, 2025

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Google Jun 3, 2025

We had a five star experience with Lexus Woodfield. We worked exclusively with sales associate Hitarth Patel, who went above and beyond to help us build our 2025 LX 600. He listened to us and what we wanted and worked to make it happen. He left no stone unturned and made it a seamless and platinum experience. We also worked with Caryn Szoldatits in finance who was extremely efficient and very concise with explaining the contract, breaking down the numbers, and laying out the options for additional warranties. We felt like we were the only people in the whole dealership. Thank you ... Read More

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Google Jun 3, 2025

Great service. Advisor Anthony Lopez is always extremely helpful. I always request him.

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Google Jun 2, 2025

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Google Jun 2, 2025

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Google Jun 1, 2025

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Google Jun 1, 2025

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DealerRater May 31, 2025

My experience was "Flawless". Paul was respectful, kind and knowledgeable. I felt very comfortable asking him questions and learning about the features of the car. I would highly recommend him and have already! His professional demeanor exemplifies the Lexus brand!

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Google May 30, 2025

They were very thorough in explaining what was done for the service maintenance. Also it was an amazing wash on the car. Felt and looked like a new car. Absolute pleasure dealing with Woodfield Lexus.

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Google May 30, 2025

Great experience, smooth transaction. Will highly recommend. Buying a new car? Look for Irfan. Amazing guy.

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Google May 29, 2025

My experience at Woodfield Lexus was a great one. I purchased the truck I wanted. Working with Hitarth Patel was easy, he went to bat for us a few times and got us a great deal. The service department was just as great. I would highly recommend doing business with them.

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Google May 28, 2025

Issac and his cousin are so beyond perfect. I highly recommend Woodfield Lexus

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Google May 27, 2025

Pat Chan was very informative and helpful! Great experience definitely recommend Pat Chan!

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Google May 26, 2025

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Google May 25, 2025

Had the most amazing and great experience with Mike Nesic and the entire Woodfield Lexus team. Mike went above and beyond to ensure that we got what we wanted it was one of the most pleasant experiences purchasing a new vehicle. Mike is extremely knowledgeable and very professional…we would highly recommend him to all of our friends and family.

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Google May 24, 2025

I recently purchased a Lexus from Woodfield lexus and couldn’t be happier with the entire experience. I was able to work out the entire deal over the phone, which saved me a ton of time. They were upfront, easy to work with, and gave me a great deal on the exact Lexus I was looking for. Robert ended up getting me a fantastic deal on a Lexus TX 350, and the whole process was smooth and straightforward. They were transparent about pricing, worked with me and didn’t tack on any surprise fees. What really stood out was how they ... Read More

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DealerRater May 24, 2025

Great communication and easy to deal with. They were very helpful and seemed to value us as a customer.

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Google May 24, 2025

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Google May 24, 2025

Had a great experience! I saw a listing online and decided to walk in. Mike Nesic was an absolute pleasure to work with - patient, extremely knowledgeable, and never pushy. It was a no-pressure environment, which made the process smooth and enjoyable. I'll definitely be coming back in the future for our next vehicle. Thank you, Mike!

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Google May 22, 2025

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Google May 21, 2025

Best place to buy car I visited store without appointment. Salesman answered all my quesrion very politely. I havent bought car though but i m buying one soon. I recommand this place for business. Hoping future communication g oes well. Anyway i m happy visiting lexus people here. 🙂🙂🙂

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DealerRater May 20, 2025

Dan Roden was a true pleasure to work with. He is a man of his word which is very important to me to make sure that I got the car I wanted with the options I wanted. I got the exact car I wanted I wanted and there was no undue pressure to upsell me on any items. Everything was presented in such a way that it was an overall excellent experience. Got to him if you want a specific car.

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Google May 17, 2025

Positive experience with Woodfield Lexus. The old adage it starts at the top. This manifests that here. EVERYONE and I DO MEAN EVERYONE is looking to see that I was getting what I needed in order to make an informed decision.

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Google May 16, 2025

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Google May 16, 2025

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Google May 16, 2025

Great and friendly service

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Google May 16, 2025

Tammie Sage is always a pleasure to work with. The service is exceptional and everything was completed exactly as expected.

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Google May 16, 2025

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Google May 15, 2025

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Google May 15, 2025

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Google May 12, 2025

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Google May 11, 2025

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Google May 11, 2025

Dan Rosen and Blake Resnick made it a truly exceptional experience.

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Google May 10, 2025

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Google May 10, 2025

The Service center was excellent. They were able to take my car at the appointment time, staff was polite and friendly, and after servicing my car they returned it to me with the car washed.

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Google May 10, 2025

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Google May 9, 2025

I had the pleasure of working with Hitarth Patel and I can’t recommend him enough. He’s an excellent salesperson who is fair with his pricing, practical in negotiations, and refreshingly straightforward. If you’re in the market for a Lexus, he’s the person to see. What really stood out to me was how easy and transparent the entire process was. We discussed everything over the phone for about an hour, and when I arrived at the dealership, I was in and out within two hours. There was no pressure, no upselling, and no games Just a smooth, ... Read More

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Google May 9, 2025

Had the air bag recall done:

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Google May 8, 2025

I would highly recommend Woodfield Lexus !! Isaac and his team came through for us. Very friendly and professional staff, also very helpful to answer any questions we had. They are a very well rounded group, very honest and trustworthy, knowledgeable and experienced. A+ job well done !

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DealerRater May 6, 2025

Always treated well and the work is top notch. I trust Woodfield Lexus to take care of me and my car

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Google May 6, 2025

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Google May 5, 2025

Superb personal service!

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Google May 5, 2025

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Google May 4, 2025

I recently purchased a vehicle from Woodfield Lexus and was assisted by Patel, who made the buying process smooth, professional, and pressure-free. Unfortunately, just two days after taking the truck home, it was diagnosed with a timing issue. While this was disappointing, the team at Woodfield Lexus handled the situation with integrity and care. They made the return process as easy and stress-free as possible, showing a true commitment to customer satisfaction. Even though things didn’t go as planned with the vehicle, I truly appreciated their honesty and support throughout the process. I would still recommend them to anyone ... Read More

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DealerRater May 3, 2025

This was my first experience at a Lexus dealership and I was not sure what to expect. I was surprised how much better of an experience it was compared to other dealerships I have been to in the past. Mustafa was very knowledgeable about the vehicle we were looking to purchase as he actually had the same car. We indicated that we were looking at that type of vehicle and I think that is why they matched us with him. Mustafa took his time with us, answered all our questions and never made use feel pressured or rushed. He offered ... Read More

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Google May 3, 2025

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Google May 2, 2025

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Google May 1, 2025

Tammi is an excellent service advisor.

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DealerRater May 1, 2025

Tino was a great guy to work with and great with explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my Lexus service needs to this dealership.

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Google May 1, 2025

Fantastic place to do business... Isaac is the best!

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Google May 1, 2025

Jimmy was my saleman, and I was his first customer. He is professional and helped me with a good deal of tx. If you would like to have a good deal, he can be your go-to person.

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DealerRater May 1, 2025

Service was great and Tammie IS GREAT! My mechanic needs to be in showbiz! Loved his video

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Google May 1, 2025

Tammie was great! My video from my mechanic Was great and also had a bit of humor!

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Google Apr 30, 2025

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DealerRater Apr 30, 2025

No issues with the dealership, although the food/snack selection offered (very basic)!is not what you would expect from a Lexus dealer. New car, to soon to comment on service issues.

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DealerRater Apr 29, 2025

My experience with this Lexus dealership and their maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a response. Never did. But the rest of the team at Lexus, I am very happy when I deal with them.

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DealerRater Apr 29, 2025

Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time.

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Google Apr 28, 2025

We had an AMAZING experience at Lexus of Woodfield, all thanks to MARK DEMMA, our salesman. We sought Mark out based on a Google review we read before we went to the dealership. Mark was INCREDIBLY attentive, knowledgeable, and helpful. We truly felt valued as customers and couldn't be happier with our new Lexus NX 350. Thank you, MARK! JAKE WULBERT was our technology specialist. He took the time to walk us through every feature of our new car, from the tech setup to all of the advanced features. Jake was thorough and patient, making sure we understood everything and ... Read More

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Google Apr 27, 2025

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DealerRater Apr 25, 2025

Our Lexus experience was the very best auto purchase experience we have ever had. We are in out later years and have purchased many vehicles, the Lexus Experience was Low Stress, Super Friendly. We were introduced to Eugene Merlin after browsing through all the showroom models. After some conversation, we went for a ride in the model of choice, making a decision on the trim package, this was not in stock. Patti McIntyre called with great news, the color exterior, interior and trim package was due in between April 10th and 16th. We placed a hold on it, sure enough ... Read More

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Google Apr 25, 2025

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Google Apr 23, 2025

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DealerRater Apr 22, 2025

Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be.

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Google Apr 21, 2025

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Google Apr 21, 2025

Smooth process from start to finish. Great communication throughout. Fair prices.

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Google Apr 20, 2025

Fantastic experience, and my advisor Eric was exceptional! Very pleased and highly recommended-

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Google Apr 19, 2025

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Google Apr 19, 2025

Jimmy was fantastic. Offered great info on the car, was super colloquial, and open about financing. Happy to answer any questions I had. One of the best test drives I’ve ever been on. He’s excellent proof of the upscale customer service that you can always depend on from a Lexus dealership.

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Google Apr 19, 2025

I had an outstanding experience at Woodfield Lexus, thanks to the excellent service provided by Matt and the entire service team. From the moment I arrived, they were professional, attentive, and made sure everything went smoothly. Matt was especially helpful—clear in his communication, honest in his recommendations, and truly cared about customer satisfaction. It’s not always easy to find this level of dedication and professionalism, and I’m genuinely grateful for the care they showed. My vehicle was serviced efficiently and returned in great shape. I highly recommend Woodfield Lexus and give them a well-deserved five stars!

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DealerRater Apr 19, 2025

Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait.

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DealerRater Apr 19, 2025

Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you

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Google Apr 18, 2025

Great experience with the service team(Vic Maristela). They provided an update on the status of my vehicle while being serviced. Loaner was provided as well.

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Google Apr 17, 2025

Very professional and thorough

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Google Apr 16, 2025

Excellent experience buying a preowned vehicle!

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Google Apr 12, 2025

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Google Apr 12, 2025

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Google Apr 12, 2025

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Google Apr 10, 2025

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Google Apr 8, 2025

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Google Apr 8, 2025

Greg Stone was fantastic to work with! He kept me updated, patiently addressed all of my questions, and made the car buying process super easy. Thank you Greg & Woodfield Lexus!

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Google Apr 7, 2025

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Google Apr 7, 2025

Tommy Mulak is the best advisor anyone can ever ask for. He has exceptional knowledge of Lexus cars and provides a very friendly service experience. Tommy is always my go to guy for servicing. The Lexus service techs are take very good care of your car while it is being serviced. Lexus Woodfield is a 10/10 service center.

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Google Apr 7, 2025

Vic, as always provides excellent and thorough customer service during the servicing of the car.

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Google Apr 5, 2025

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DealerRater Apr 5, 2025

Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.

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Google Apr 5, 2025

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Google Apr 5, 2025

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DealerRater Apr 4, 2025

Dan Rosen at Woodfield Lexus was such a pleasure to work with! As a single woman, I never felt pressured by him and he helped me find the exact car that I wanted! I will be returning to him for my next car purchase.

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DealerRater Apr 4, 2025

Dan Rosen was great to work with. He was professional and friendly. I highly recommend Dan and Woodfield Lexus.

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Google Apr 3, 2025

Coming into Woodfield Lexus was my 2nd time since 2022. On March 22, 2025 I purchased my new Lexus, the 450H+. Pat Chan helped us find our new Lexus. He made sure that I received everything I asked for. I would definitely recommend Woodfield Lexus and Pat Chan.

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Google Apr 2, 2025

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Leave Us A Review

If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!