Customer Testimonials For Woodfield Lexus in Schaumburg, IL
Tammie went above and beyond to get the inside of my front windshield clean. Brought detailer back to work on the windshield the day after the detail. Sent out a loaner to my home, picked up my car, had work done by detailer, returned my car to home. Smashing service. It's stuff like this that has kept me coming back to Woodfield Lexus.
Woodfield Lexus ALWAYS does a great job, they are friendly and professional. And We love the service hours, they are very convenient for drop off and picking up your car.
Dan is an exceptional salesman - knowledgeable and accommodating to each customer's requirements. He provided my wife and I with our third Lexus and made the transaction quick and easy. Highly recommend Dan.
Prompt courteous service.
Lexus of Woodfield is renovating their showroom to build one of the most beautiful showrooms in the business. Visit them and enjoy the new showroom and leave with a wonderful reliable vehicle.
I have been driving Lexus automobiles for 20 years. My first purchase was a 2003 Lexus ES300. Dan Rosen has been my salesperson since 2015. Don has been very polite, understanding my needs and helpful in my decision making. Most of all Don has been very honest and upfront.
Wow honestly Mrs Anita Ephraim you are not just an amazing account manager but also a fantastic human being. I am entirely grateful for your tremendous support, you really brought me out of poverty months back i was reading some comments and review i saw so many comments and review but God directed me to a post name Anita Ephraim where i took the phone number wrote her as directed and she helped me on how to invest so with that fear in my heart i decided to start with 500$ in 7days time i got 5,050$ thanks so much for everything ...
Perfectional service!!!
I have been very happy dealing with Dan and Woodfield Lexus. I purchased my 2nd vehicle with Dan; the process is very smooth. The entire Woodfield team is knowledgeable, prepared, and I'm pleased with the new car.
Jake Wilbur was so helpful, as well as Tino.
Friendly and nice person. Pleasure to have business. Hardly recommend have purchases only with Gary. Thanks for help.
Tammy was absolutely awesome... dealerships need more women like her!! And because of her, I will be returning to woodfield Lexus for whatever my car may need... hell, I might even buy car from them 😁
I had a wonderful experience with Mustafa. I purchased a beautiful Maserati Ghibli SQ4 from him. I did not see the car in person as I live in New Jersey, and Mustafa assured me that the car was in great shape cosmetically and mechanically. I trusted him, and he did not let me down. They worked with me and shipped the car to me in NJ. There was no hassle, and Mustafa was upfront and honest about everything. Upon delivery, the car was in amazing shape, like I was told. I even took the car to my local Maserati dealership ...
Great maintenance service, as always. Very satisfied Always a pleasure bringing my car in for service.Tammie Sage (advisor) takes great care of me. Daniel
My salesman Mike Nesic was very friendly and was very knowledgeable of the cars he showed me. I headed in to see a GS350 F sport and he suggested taking out another 2 cars that were in my price range. I ended up buying the one I came in for, but it shows he just wasn't in it for a quick sale. I would buy a car here again.
Mary was exceptional! I appreciate her due diligence and patience during my purchasing process. She was extremely helpful and made my car buying experience at Woodfield Lexus above reproach. If you are in the market for a new vehicle I recommend heading over to Woodfield Lexus in Schaumburg, IL and see Mary she is the best!
Eugene was great! A very nice experience! I would definitely recommend this dealership. We have been to several dealerships and bye far this dealership is great.
They found my daughters air pod under the backseat. It made her day. Thanks guys !
A great experience working with Dan Rosen. His professionalism and expertise made the whole buying process smooth and flawless. It was my second buying experience with Woodfield Lexus and I highly recommend it and working and serviced by Dan Rosen. Thank you!
I couldn't be more happy with the service Dan gave me. He is terrific at his job. I love my new Lexus IS 300! Woodfield Lexus dealership is excellent, and I highly recommend them.
This dealership was one of the only ones that had a car fit my needs. My sales person Randy was very hard working when it came to making sure the car was safe and that all information was true. I was able to walk out of the dealership with a near new car for an okay price. Took the time to talk with us and make sure we knew what was going to be happening with every step. Very pleased and recommend getting into the dealership and taking a look at some of those beautiful cars in very good condition. ...
Perfect
I purchased my leased vehicle. Caryn made the process easy. She is pleasant, engaging, and very capable and efficient.
I would highly recommend working with Mark! There is a great misconception that buying a car has to be a stressful and miserable experience. This is not the case when working with Mark. I stopped in to check out purchasing a new car and was fortunate enough to be introduced to Mark. He spent 3+ hours with me educating me on the different models and the fabulous warranty on the Certified pre-owned vehicles. Mark was very patient and was happy to let me test drive three different cars. I’m so pleased. My husband returned with me the next day and ...
Woodfield Lexus is a great place to purchase...even in 2022! This dealership offers a great selection of Certified Pre-Owned vehicles and the warranty is off the charts! If you are considering a Lexus, and you should be, make an appointment to speak with Mark Demma. Mark has over 40 years in the auto industry. He takes his time and does not rush the process. He is a trusted advisor and I will never buy another car without him. Check him out on DealerRater! I will certainly recommend him to friends and family!
Woodfield Lexus has an expansive selection of Certified Pre-Owned vehicles! The warranty cannot be beat! All of the people were exceptionally helpful and friendly! If you are in the market for a new or used vehicle, ask for Mark Demma. He made the process incredibly smooth and easy. He also spent several hours with me helping me to narrow down the perfect vehicle for my needs and budget!
Great dealership that seems to provide intimate care for the customer. Dan Rosen and Yasmine Lobue made my buying experience flawless
Their Professionalism, Customer Service and Transparency was exceptional. I would highly recommend Woodfield Lexus as a place where purchasing an automobile is a peaceful and satisfying experience. Special recognition to Dan Rosen, who was a Salesman Extraordinaire!
I had an absolute flawless experience shopping at Woodfield Lexus with salesman Dan Rosen and Yasmine Lobue. They made the car buying process completely painless, and were sincere the whole time. Thank you so much for everything Woodfield!
Customer Service was Awesome and the employees very caring Great Place..
Everyone is friendly and seems to go the “extra mile.”
This is our sixth Lexus from this dealership because of the exceptional integrity and professionalism they display throughout the purchase and service experiences. Greg Stone and Isaac are true gentlemen.
Wonderful experience with everyone at the Lexus dealership!!. Very friendly and helpful staff. Worth the drive from Madison to Schaumburg. Great customer service!! Everything went smoothly!!
Found L Certified car on website. Purchased over the phone and had car shipped to TN. Easy process, very helpful and friendly sales staff Eugene Merlin.
Their Service Department was excellent.
Tony was super - he listened to the couple items that I asked him to have checked out and then he found out that some of the work was still covered by warranty. I’m very happy with the service that I receive at Lexus and when it’s time to buy a new car, I’m pretty sure it will be another Lexus
Tony was super - he listened to the couple items that I asked him to have checked out and then he found out that some of the work was still covered by warranty. I’m very happy with the service that I receive at Lexus and when it’s time to buy a new car, I’m pretty sure it will be another Lexus
Excellent service throughout the process, especially at the handoff. I felt fully confident that I understood each and every aspect of the vehicle before taking it off the lot.
Woodfield Lexus made my car buying experience really smooth. My salesman Dan Rosen along with the tech team were very knowledgeable and helpful. Thank you to everyone for everything!!
EXCELLENT CUSTOMER SERVICE AND TIMLEY DELIVERY. CAR WAS WASHED BEFORE DELIVERY. TAMMIE SAGE IS KNOWLEDGABLE AND ADVISE YOU ON REQUIRED REPAIRS. WILL DEFINATELY RECOMMEND THIS DELEARSHIP TO FRIENDS AND FAMILY.
Excellent service! I was in and out within an hour for all the maintenance done on my car. Noticed changes on my dash and had to look up in manual how to get it back to what I had.Frustrating!!!
Pat Chan represents the Lexus product line extremely well. Very knowledgeable guy and a great listener to the customer needs.
Fast and friendly service. Justin communicated with me throughout the service. Techs did a great job 🙂
The service department is awesome ! This time was even more outstanding as all along the way I was informed of the progress of the work being done on my car. In all these phone calls whoever I spoke to was friendly, courteous and professional.
The dealership did a great job on a thorough check of my car with 150k miles. They also explained what I needed to do right away.
Seemless and actually enjoyable process to purchase auto! Dan was a superb professional and made the process painless. The dealer made it very easy to purchase vehicle at fair price. Which made process short and s
All good from start to finish. Always very satisfied. Everyone is polite and knowledgeable. I have bought three RX 350s from this dealer. Will continue to buy and service there
Great help from my Man Tino; an exceptional help
Dan was very accommodating and personable during the entire process. Quick easy and professional. Thanks Dan!
Working with Gilbert was such a good experience. Great Salesperson.
Randy the salesman was not the usual “ used car salesman” . I have not bought a car in a long time and was nervous but it was a great experience!
Tommy couldn't have been nicer, helped me use my email coupon to get alittle money off.He also got me alittle more off because I needed alot more done than I originally thought.Got my car done on time also.
Lexus woodfield is my favorite. Staff - very friendly and professional. They do out of the way for the customer
Dan Rosen is a consumate professional. I can tell you unequivocally this was as fine of a experience I have ever had, not just buying a new car. He is great guy that is looking for what is in the best interest for you and that is evident the minute you meet him- that makes him a great listener. Thanks!
The service staff here are attentive, polite, and understanding. I am picky about how my Lexus is handled, especially when it comes to unnecessarily touching body panels and the paint in general because my car is ceramic coated (any scratches/marring require removal of the coating, re-polishing of the paint, and reapplication of the coating which can take hours to days). I asked both the staff member initially taking my car as well as Tino, the staff member who took down my details, not to wash the car, to open and close the car by the door handles, and to ...
The service is unbelievable! Tino spelled out everything that was going to be done and he let me know he was there if I had any further questions! The Best!
Everything was handled very professional. I enjoyed the service of picking my car up & bringing it back. Tony Lopez handled my service & it was a pleasure dealing with him.
Greg Stone guided us through a never before purchase of an out of state vehicle. Greg made the event smooth and simple, his guidance shoews his knowledge and experience.
Explained all the components of service needed & also gave the options to break down the service order for affordability. Good customer service and waiting facilities are comfortable
Explained all the components of service needed & also gave the options to break down the service order for affordability. Good customer service and waiting facilities are comfortable
Door to door service is exceptional
Buying new car with Mark was wonderful experience He was so helpful answering all the questions. I would strongly recommend him and the wood field lexus
Very friendly place.good experience
Dear Lexus Woodfield Customer Service, Tony and his team did a ten star job serving after my Lexus. Keep up the great work! Best regards, Walter Chmura
Overall, the quality of service was exceptional. Tony was very helpful and made the process seemless. Jose has always been a top notch tech and delivered again. I appreciate them both.
Everything went great. Vic wasgreaton thetime and price had rental waiting in and out with no problems
Gilbert, the sales person was great. The overall sales Manger was great. The finance lady was great. The only issue major issue I had was with the night time sales manger. I did not appreciate being talked down to, when I had a brought up a legitimate with him. If it wasn't for him, it would have been a five star experience. The night time sales manger should learn from Gilbert (sales person) and Robert Bouza (sales manager) how to treat customers.
Very satisfied with service . Friendly environment.
Very excellent service. Thank you!!!
In a difficult market (tight supply), again Dan was able to fulfill my wishes perfectly. Any question I had at any time : he always responded immediately.
Dan was exceptional to work with and really listened to our needs and found us the perfect car. The customer service we received from Dan and Woodfield will keep us coming back for sure!
great place to do business and great people to deal with, I am always satisfied with the total experience. This is a no pressure sales dept but make you feel that you want to buy from them.
If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!
