Customer Testimonials For Woodfield Lexus in Schaumburg, IL

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Google Dec 1, 2023

All was good.

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Google Dec 1, 2023

Justin was nice and very cooperative but the car was not washed as promised.

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Google Nov 30, 2023

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Google Nov 30, 2023

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Google Nov 30, 2023

Efficient service but my service manager never followed up with my quote for repair. Still waiting and now I need to call and get it.

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DealerRater Nov 29, 2023

Appreciated Dan's friendliness while helping us find the right model and giving us plenty of time with different vehicles. Then he made the purchasing process straight-forward. Overall a good experience!

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Google Nov 29, 2023

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Google Nov 23, 2023

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Google Nov 23, 2023

Tony Lopez and everyone who assisted in the servicing of my vehicle have an exemplary.customer care. Thank you.

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Google Nov 22, 2023

Nice clean dealership with plenty of new and used cars to purchase. Christmas is around the corner. One of these gorgeous Lexus cars would make a nice gift.

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Google Nov 19, 2023

Nice and modern and clean dealership with Sue the sweet greeter who helps direct you to what you need. Staff are great. Cars are nice. All you need to look for your Lexus.

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Google Nov 18, 2023

Efficient- no surprises- had a loaner ready for us and work done quickly

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Google Nov 18, 2023

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Google Nov 17, 2023

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Google Nov 17, 2023

I purchased and have done all work on my Lexus since 2018 at Arlington Lexus. When I was in dire need of service they could not accommodate me. I turned to you and Tammy Sage did a terrific job of helping me get taken care of. Woodfield will now be my service destination.

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Google Nov 16, 2023

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Google Nov 16, 2023

Great Service Department. Eric, my Service Rep, always “over delivers” with fast service visits.

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Google Nov 16, 2023

Woodfield Lexus always does a great job servicing my car. And, they even picked up the car from my home, returned it later, and left a loaner in between - this was super helpful and saved me so much time - thank you!!!

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Google Nov 16, 2023

Rich in the service department is the best! the service is always outstanding and the quality is unmatched!

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Google Nov 15, 2023

Excellent work, effort and help we received from Mark Demma, Finance team, and the rest of the team. We waited for a few months for our car from another dealership with no result, but it took us only 1/2 day to get the car that we wanted with the effort of Mark Demma and his team. Thank you!

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Google Nov 13, 2023

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Google Nov 12, 2023

It was an excellent feeling and my car was well taken care of for the required service.

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Google Nov 12, 2023

The service man was Tommy, and he was very polite and courteous, and very helpful.

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Google Nov 12, 2023

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Google Nov 11, 2023

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Google Nov 11, 2023

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Google Nov 10, 2023

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Google Nov 8, 2023

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Google Nov 8, 2023

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Google Nov 8, 2023

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Google Nov 6, 2023

Quick in and out (oil change and tire rotation) in 45 mins, and a car wash included 🙂

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Google Nov 3, 2023

Long time customer of Woodfield Lexus. Experience has always been quick and hassle free. My recent experience was this week, due to an unexpected dead battery. Called dealership, they took me immediately, changed out battery and even performed regular 40k mile check up so I didn't have to come in for a 2nd appt. In and out in less than 1.5 hrs for "emergency" service. Call out to rep, Rich Palicka, who processed transaction quickly, accurately, and at fair cost, also followed up on anything he thought might still be under warranty. Also want to recognize the mechanic/...

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Google Nov 3, 2023

I just purchased a new vehicle from Woodfield Lexus. I dealt with Marty Whitney & it was a very positive experience. Marty was very professional & straightforward. There were no surprises. it was a pleasure to deal with him. The only negative & this has been the case with every vehicle I've purchased regardless of the dealership it shouldn't take as long as it does to complete the transaction. There s/b a way to streamline this process.

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Google Nov 2, 2023

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Google Nov 2, 2023

Victor was outstanding in providing excellent customer service and very knowledgeable. He provided me with the utmost respect and honesty throughout the process. Thank you Victor and your team for all your hard work in giving me the best service!

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Google Nov 2, 2023

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Google Nov 2, 2023

I will Definitely recommend Woodfield Lexus dealership. My entire experience was wonderful. A special thanks to salesman Gary Kogan. He was very professional and knowledgeable. Financial process was easy, and did not take a long time.I am very happy with my new car.

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DealerRater Nov 2, 2023

Very impressive customer service. Made all process easy and without pressure. Never going anywhere else to buy a car. My Lexus drives like a dream.. Thank you Woodfield Lexus.

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DealerRater Nov 2, 2023

I had a Great Purchasing Experience with Salesman Gary Kogan. He was very professional and knowledgeable. I am very happy with my new car.

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Google Nov 1, 2023

Greg Stone was great to work with, especially since I didn't meet him until I picked up my new car!

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Google Nov 1, 2023

Easy drop off and pick up. Cared for the mileage check - easily!

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Google Oct 31, 2023

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Google Oct 31, 2023

Great experience. Very nice dealership with exceptional personnel. Salesman very knowledgeable. We loved the amount of available inventory and the casual no pressure sales approach. We will definitely do business in the future.

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Google Oct 31, 2023

This dealership was great. They were very friendly and super attentive to us as soon as we walked in the door. We specifically worked with Mustafa who was outstanding. He was extremely knowledgeable about the vehicle we were inquiring about and made the buying process so easy. Not one time did I feel like this dealership was trying to "scam" me. They were up front about everything and shared all the details we wanted to know. I will definitely be coming here from now on when looking at vehicles.

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DealerRater Oct 30, 2023

This was a great dealership to work with. From the second we walked in the door we were greeted and asked how someone could help. They were quick to get us the help we needed and very assistive in meeting all of our needs. We specifically worked with Mustafa who definitely went above and beyond and met us exactly where we were at. He was exceptionally knowledgeable on the vehicle and was able to answer any and all questions we had. He definitely made us want to buy all our vehicles from him and the dealership from now on.

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Google Oct 30, 2023

Service tech Tony Lopez very good. …….. don’t like the 3% Charge when using a credit card. If i need expensive work in the future I will use a shop that won’t charge me 3% for using my credit card sorry Lexus

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Google Oct 29, 2023

Erick and the maintenance crew are outstanding! Thank you!

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Google Oct 29, 2023

Rich was the best! Friendly and professional.

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Google Oct 29, 2023

Mr. Lopez was friendly, professional, kept me informed of service cost and time. Great representative for your company.

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Google Oct 28, 2023

Honest about the amount of work needed, with No up selling. They provide an excellent post check up report. Check-in, Wait time and checkout duration was manageable.

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DealerRater Oct 28, 2023

Excellent experience. Salesman was helpful but not pushy. He offered a lot of insight on the advantages of the car and the warranty. Car buying is never pleasant but this was a relaxed and unhurried experience.

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Google Oct 27, 2023

It is wonderful and caring personnel and company management that makes it easy and possible for me to have my car picked up serviced and returned . I am not able to bring my car in myself for the routine service so this is a big plus. Thank you, Karen

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Google Oct 27, 2023

Your Service Manager - Tony Lopez is exceptional !!! Provided great advice and a wonderful experience !!! Thanks - Neil

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Google Oct 26, 2023

I was in desperate need of a car and feeling very vulnerable. I told my husband I will pick my salesperson.. I was very glad I choose, Mike!!!! He was very detailed, knowledgeable and made the made the sale very smooth. I was very impressed with the financial lady she was extremely knowledgeable and kind . Thank you

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DealerRater Oct 24, 2023

Mark Demma was very helpful in my decision, he was knowledgeable and straightforward with my purchase of my GX460. He and Eugene pointed out key features in my Lexus. Kelvan Chicas was very professional with showing myself and spouse around our GX and all its features. Caryn Szoldatits was very helpful and concise in financial services including the cashier. We were even greeted by your custodial staff at the beverage station and how clean the waiting area was.

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DealerRater Oct 24, 2023

Dan Rosen was fantastic to work with. He put our minds at ease with his honest and humble nature, he showed that he cared about us as people, not just "getting the sale". Dan was there to assist and support our needs, never to push his own ideas. Very pleased and will definitely go back in the future. Thanks Dan!!!

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DealerRater Oct 23, 2023

Mark Demma was amazing! He made this purchase the easiest best we have ever experienced. Finance was amazing as well she was very nice and informative. Everyone we met were really nice and accommodating. I highly recommend him and Woodfield Lexus.

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Google Oct 22, 2023

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Google Oct 20, 2023

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DealerRater Oct 20, 2023

Nice Lexus LS! Pat was excellent to work with and knowledgeable about different aspects of Lexus.

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Google Oct 19, 2023

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Google Oct 19, 2023

Friendly and professional staff and always know the work will be done correctly

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Google Oct 19, 2023

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Google Oct 18, 2023

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Google Oct 18, 2023

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Google Oct 18, 2023

Thank you so much to Mr. Mike Nesic (sales manager). It's very nice to deal with professionals. We are very happy with our experience! Adele

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DealerRater Oct 17, 2023

I was very pleased. Service was very good and staff members were very polite and professional. Al

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Google Oct 17, 2023

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Google Oct 15, 2023

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Google Oct 14, 2023

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Google Oct 14, 2023

I was disappointed that I was not made aware when I made the appointment that there was a surcharge for using credit card.

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Google Oct 12, 2023

Erick is the best

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Google Oct 12, 2023

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DealerRater Oct 12, 2023

Fantastic dealership. Never any pressure. Assoicates were knowledgeable and helpful from start to finish. Would highly recommend Mark Demma.

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Google Oct 11, 2023

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Google Oct 11, 2023

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DealerRater Oct 11, 2023

We ordered a hybrid car NX350h January 2023 and it finally was delivered in October. Dan was great to work with and gave us periodic updates on the anticipated arrival date. The purchase was seamless and we love the car (our 1st Lexus). I especially love that a team member will come out to Crystal Lake and leave us a loaner when future maintenance is needed.

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DealerRater Oct 9, 2023

Woodfield Lexus has always been terrific to work with from sales to service. My car was ready when I was told it would be. Thanks for a great job

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Google Oct 9, 2023

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Google Oct 8, 2023

Very prompt and professional service. Great car wash too.

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Google Oct 7, 2023

Staff thorough and friendly

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Google Oct 6, 2023

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Google Oct 6, 2023

Wonderful service experience

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Google Oct 5, 2023

Quick and very professional Everyone was friendly and helpful

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Google Oct 5, 2023

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Google Oct 2, 2023

An absolutely spectacular parts department.

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Google Oct 1, 2023

Both Eddie and Isaac worked to help us find the right vehicle and inform us of all of our options. We were able to test drive the vehicles before sitting down to discuss options. The staff were helpful and we experienced a quick and efficient car buying process. We are so thankful to them and would recommend visiting their dealership to see how they can meet your highest expectations.

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Google Sep 30, 2023

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Google Sep 30, 2023

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Google Sep 30, 2023

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Google Sep 28, 2023

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Google Sep 28, 2023

Great service and care

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Google Sep 28, 2023

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Google Sep 27, 2023

Very pleasant

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Google Sep 26, 2023

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Google Sep 25, 2023

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Google Sep 24, 2023

Service was prompt. Waiting area was clean and pleasant. There were no surprise problems. I appreciate their honesty and know that I am nit getting ripped off. And my car got a badly needed washing

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Google Sep 22, 2023

I will Definitely recommend Woodfield Lexus dealership for your best car buying experience. Our Sales representative Mark Demma was very professional and knowledgeable. He explained the whole car buying process very thoroughly. Gave us his honest and genuine advice. I would definitely recommend Mark to anyone who are looking to buy.

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Google Sep 21, 2023

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Google Sep 21, 2023

Truly a great experience customer service awesome Eric the Service Advisor is Very knowledgeable and helpful Love this Place


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If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!