Customer Testimonials For Woodfield Lexus in Schaumburg, IL
Great service. Bought new all weather tires. We also have snow tires. The ability to have them changed out and stored at the dealership totally sold us on using woodfield Lexus. Also nice loaner car. Thats always a great plus.
The best hands down! Easy to work with and makes sure you get everything you want. He makes you feel comfortable with the entire process.
Service was excellent and on time. It was just what I wanted. No wasting my time and no hard up selling of other services. It was a pleasurable experience .
I used valet service. the person who picked my car up and dropped it off was exceptional.
This was the best experience I’ve had at a auto dealer in a very long time. Mustafa and his manager Josh are the best! Mustafa has been really great about communication with me along the way.
Very professional and great customer service every time!
I was really envoy the process of my purchase, I highly recommend this place
Randy was pleasant and involved, the purchase process quick.
Wonderful experience buying my new vehicle, thanks to Mark! He was responsive, explained everything in detail and kept me posted on delivery of my car. The entire process was streamlined and efficient!
Mary who was my sales associate went above and beyond with helping me with purchasing certified used Lexus car, definitely recommend this Lexus dealer !
Top guy This guy definitely know what he’s doing he He answer all my questions I will definitely recommend this guy I definitely will come back
Overall great experience. Dan Rosen was a great salesman, very personable, no pressure, everything was simple and straight forward. The dealership had no hidden fees, and the price was the most competitive by far. We visited 3 other dealers and Dan and Woodfield Lexus was the best by far.
Very accommodating. Did what I asked. Car is running fine. Preferred to get an RX for a loaner but the one given was fine however.
Woodfield Lexus always has top notch customer service. The pick up and drop off service was amazing! My vehicle was ready at the time quoted.
I spoke to Mike on the phone because my Lexus was not starting. Mike knew exactly what was wrong ( the battery was dead) and gave me some very helpful advice.
I was given the price for my standard service upfront that matched my payment I also had a coupon for a deluxe wax that was expired but honored
We are very impressed with the service provided by the Woodfield Lexus team. We have dealt with Rodel on several occasions and have always appreciated his friendly and professional mannerisms. Isaac was also very helpful in getting our new car financed. He has such a welcoming attitude. After finishing our purchase, we met with Eric. We were thrilled with his willingness to show us everything on the car and how it worked. We had several questions that he happily answered. We cannot thank the Woodfield Lexus team enough and look forward to dealing with them in the future.
Great buying experience! Randy and team were great!
Randy at woodfield lexus was excellent and made my purchase swift and easy. He had the vehicle of interest ready for me when I got there and was very knowledgeable about the vehicle and in walking me through the entire experience. I highly recommend.
Fantastic and so professional...Highly recommend Mustafa like a sells person ! Smooth transition with no pressure. Great deal win win like should be. Thanks again!
Great service. Friendly ,efficient ,and very helpful..
Mustafa was so very attentive and took every step to make sure that my Lexus experience was done quickly and efficiently. He has made sure that I know that I can always contact him for any concerns with my new car. Thank you for a wonderful purchase experience. My husband and I have purchase 4 previous cars with Isaac Homa. There was no doubt I would choose him to give me a fair deal after the passing of my husband. Thank you Isaac for taking care of me in such a straight forward way.
Awesome team at WOODFIELD LEXUS. Fantastic buying experience with excellent customer service. Everyone was professional and so kind. I love my new Lexus! Many thanks to Mustafa, Isaac and Yasmine! It was the ultimate buying experience!
Mustafa was very professional. He exhibited great customer service on the phone and in person. There were no surprises on the purchase of our new car from the initial internet quote to final closing.
Everything from the pick up of my vehicle at home to picking up my vehicle was exceptional. Extremely pleased with all of the friendly & caring staff. Much appreciated & thank you all!
Excellent staff, understanding, knowledgeable and made buy a car a nice experience. Large selection. Sales person Dan Rosen A+
My overall experience was "great". Customer service was personal and confident. I had an nail in my tire and it was repaired for half the original cost in lieu of selling me a new one. Great experience / great atmosphere / professional staff... Thank you , Johnnie Allen
“ Very pleased with Dan Rosen and Woodfield Lexus ! Great Experience ! The purchase went smooth from the early online connection to driving away with a new SUV hours later! Trade in on my old car was painless ! Great work by Dan . Thanks , Pat H.
Eugene was professional and courteous. He put agreed to a deal that was fair and worked quickly to get the purchase closed. I highly recommend using Eugene and this dealership.
My sales rep was Mark Demma he was very great and had great customer service and made sure I was happy with my purchase and was in full communication. Sales manager Robert Bouza has always been a great manager to work with and has great customer service. This is my 2nd lease with Lexus and I am very happy
Tonya Plutz is phenomenal at her job and my family is part of Lexus because her efforts and fantastic customer service! Billy is the best mechanic and always does a thorough and fantastic job!!!!
We received excellent service at Woodfield Lexus and couldn't be happier with our new vehicle. Dan Rosen made the whole process easy and was great to work with.
Great pick up and drop off service. The gentleman who picked up and returned my RX350 was as polite as can be. My car is running smoother since the 60,000 mile service. Thanks!
Friendliness of staff and comfort of waiting area
Mandeep did a great job of helping us get the very good service
Tony Lopez went above and beyond to take care of each issue I brought up. I had explained I needed to be out by a certain time, and I was with everything taken care of!!👍👍👍
I had a great experience from start to finish and drove away with the car I wanted along with the payments I was comfortable with.
Tonya Plutz in service is fantastic and as always she is very helpful and professional. The vehicle pickup and drop off was smooth. Always trust the service. Thank you.
Great all around service.
2nd lease from them for my wife and I - Never going anywhere else!!
Pleasant experience. No sales pressure and Mr Rosen is knowledgeable about his product. The price paid was competitive. I received an email with the price after using true car. Easy process to buy the car.
Fantastic car-buying experience. The staff was courteous and helpful every step of the way.
Woodfield Lexus was the most responsive, competent and competitive of the Chicagoland dealers. Dan R. is great to work with in person or over email.
Very friendly, efficient and professional. Impressed very much
The service department is very professional and really listens to my concerns and requests
Eugene was an exceptional person to deal with. He was very helpful and informative and friendly.
Excellent service by Garry and Derrick. Very helpful and accommodating with any questions I have. Both efficient and effective as well.
This experience was my best car buying experience without any pressure and did not take very long.
Mary Boydston, is the perfect salesperson to a buyer new to Lexus and driving a SUV. Her patience, knowledge and ability to answer questions are invaluable. Most importantly, she listened to my wants in a vehicle and persevered until she found one that matched. I am very appreciate of her efforts and I hope that the Lexus driving experience at least matches the purchasing experience.
Five Stars all the way for me. Exceptional service
It was not a pushy sale at all. Everyone made sure I got what I wanted. Definitely one of the best dealer experiences
Service department is awesome. Especially Mandeep!!!
Very informative and made the the purchase process go very smoothly and didn’t take too long as I thought it would! I’m very happy with the service
Top flight service. It is done correctly the first time, the people are friendly, and the service representative I have been dealing with for several years, Mandeep, listens well and is very efficient.
Great service. Easy to make a appointment.
People are very friendly and helpful. Customer service explains all issues.
I received excellent service and excellent price on my NX 300 automobile. 5 stars all day every day!!!
Tanya was a great wonderful.
Great selection and knowledgeable sale staff! Ask for Pat Chan! He was honest, fair and didn't waste time. Best experience buying a car yet!
Excellent service and customer service was exceptional
They do an exceptional job in servicing our cars and the waiting areas are so customer friendly!
This is the type of service I would expect from a quality dealership. I do not live near this location, yet I still come here. Outstanding.
Excellent on time service by knowledgeable, friendly staff in a safe clean environment great great great great great great great great great great great great.
I am glad to see Mete Oner came back to your facility. He is one of the best.
Great service although took 30 minutes longer than estimated at checkin. Car was clean service was completed as expected. and as recommended by lexux manual.
Мы с моей семьей решили купить авто и обратились именно Woodfield Lexus, дружелюбный коллектив помог нам с покупкой авто, за что мы очень признательны, надеюсь наше сотрудничество будет долгим и приятным.
My experience was great from the moment I walked in. Thank you Eugene for being helpful, honest, and professional every step of the way. He was very efficient in his explanations and vehicle descriptions. Yasmine did a great job moving through the finance and policy paperworks also. Would definitely recommend!
If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!
