Customer Testimonials For Woodfield Lexus in Schaumburg, IL
Excellent 10/10
Always an excellent customer service experience.
Took longer than expected, but work was done and good information was given to me. Enjoyed working with Tommy
Rich was excellent.
I always take my wife's lexus and mine to this dealership... in particular to Juan Negrete. he is really helpful. we always ask for management to have Juan take care of our vehicles .Never had issues ,Thank Juan, for your dedication .
My service consultant Tammie is so thorough and efficient and just excellent. My car was so well taken care of. She addressed every issue that I was concerned about and then some.
Great service always- Antonio went above and beyond. Appreciated the efforts put forth.
Very friendly and courteous
They were awesome!!
The dealership was clean and everyone was friendly. Highly recommend when looking for a new car
Very classy atmosphere with complimenting service
Hitarth and Issac were great to do business with. Couldn't have been any nicer. Hope to do business with them again!
Always a good experience! Service advise Anthony Lopez and service car loan person Helen always take great care of me and my needs.
Excellent Experience for my first time in this dealer, from sellers to financial. ⭐️⭐️⭐️⭐️⭐️
So impressive! Woodfield Lexus Service really knows how to do things right. They provided excellent communication, polite personnel and quality service. Thank you.
Woodfield Lexus staff was friendly and made the process of buying a car seamless.
Dan Rosen was great. Informative and not pushy at all. He and Woodfield Lexus is awesome, it’s our second Lexus we have bought this year.
Dan was very knowledgeable and patient with us, the entire staff was very professional and made the experience great
Knowledgeable, competent, cordial
Woodfield Lexus has become like family to me over the years. The service and customer care are top-notch every time I visit, and Vic is my go-to person—always ensuring everything runs smoothly. I've been coming here for years, and the consistency in quality and attentiveness is unmatched. Highly recommend them to anyone looking for exceptional service. I'll be a lifelong customer, and I can see my kids coming here, too. Thank you, Woodfield Lexus!
Helen Heyza was an amazing customer Service , She set up my Loner car , while i was there for my routine car inspection, no problem for any paperwork , fast easy and very happy service.
I have bought multiple cars from Dan and every time the experience has been awesome!! The dealership is the best I have experienced in my 55 years of buying cars.
Took my NX350 in for first service. While there they updated software and discovered a failing battery. Completed all service and replaced the battery in a timely fashion Tammie Sage was professional, proficient and a pleasure to work with. Very satisfied!
Excellent service. Erick pointed out some scratches on the wheels and a small dent in the fender. All covered under warranty that will expire next year. All were fixed at no charge. Very reputable service.
No pressure, sound advise, fair price, purchase did not take o look long. Mike the salesperson was great.
We had a great experience with Dan. All his team members also made this the, by far, the best dealer experience I have ever had. Thank you.
Our first service and the TEAM here is absolutely AMAZING! We are grateful for everyone's help and knowing we have a great team to rely on as long as we own our new vehicle. Thanks again!
Exceptional service and Polite service personnel.
Just bought a car from Patel and he made it the most seamless and comfortable process in quite a while
Efficient, helpful
Honest, accommodating, and quick. No pressure
Your service team is consistently professional, friendly and knowledgeable. Your facility is clean and well taken care of…always a good experience.
HAD A VERY GOOD EXPERIENCE WITH EDDIE…..
Great service and professional associates who follow-up and ensure everything is done to satisfaction.
Everyone one is friendly and they ensure I follow up with my maintenance on my car. I appreciated them picking up my car from work. No hassle, everything went smoothly. Great communication!
Dan Rosen was so helpful and efficient when we bought our car a couple days ago. He made sure that everything went smoothly and was very knowledgeable about the Nx350h that we were choosing. This was one of the fastest car buying process. He was very understanding of our situation. I know I can rely on Dan for any future car needs and will definitely be bragging about him.
I visited this location and I was instantly greeted with a warm welcome. Natasha the cashier was especially nice and made my family and I very comfortable.
Everyone is pleasant and answers any questions you might have. Thye truly make you feel welcome. Service is fast.
Service started on time. Advisor kept me apprised of status. Car was done in less than two hours. Car performance improvement was noticeable after service.
Brought car in for front brakes. Was asked if I needed a loaner, which I did not. Car was ready on time. I asked about discounts/specials, and was given a 10% discount.
I am very satisfied
Love this place, I bought my car 1y ago Staff so friendly and welcoming and made the process so easy and stress free that we bought a second car from them 3 months ago! highly recommended.
I have been at wood field Lexus service having the scheduled maintenance on two cars since 2021 and is always really nice attention and information about the services, any of the advisers is well knowledgeable and helpful if you have any questions.
This was the first time we had bought a car from Woodfield Lexus we were very impressed with Dan and the whole process we would recommend highly to anyone buying a Lexus, they will treat you very well.
Service was done quickly and everyone was helpful and friendly
Service was fast and professional.
I always had great experience with Dan Rosen. This is my second car I am buying through him. He was exceptional from the point of contact to the delivery of the car. He always made sure that I understood the details throughout the process. Keep up the good work Dan.
hello , i just bought new lexus RX350 and hitarth patel help us so much ... 100% recommend❤️
Tommy Mulak is the best!
Tommy at Lexus service dep he is the best service to us we are appreciate it and thanks!
My underwriter Tommy Mulak did a great job helping me solve my tire problem. He explained my options and got my tires installed on very timely basis. He is a big part of why I come to this dealership for service!
Awesome service and the staff is great especially Tony at the service center!
Great fast service and fair pricing!!! A+
Great experience purchasing my first car! Communication was great throughout, everything was explained thoroughly and each step was explained well with all my questions answered. I was more than satisfied!
Attentive to my vehicle’s needs and with keeping me updated throughout!
I was in a rush to get an oil change due to a family obligation. The service advisor, Tony, got me through in less than an hour as I requested.
Everything was great. My wait time ended up being shorter than quoted, the car looked great afterwards and the technician was very friendly!
It was a wonderful experience.
Woodfield Lexus is the best. Customer service is truly amazing. They are knowledgeable, listen to your concerns and will answer all questions.
I had a terrific experience at Woodfield Lexus. Gerri Kogan was absolutely personable and helpful throughout the process. Even after his work day was over, Gerri stayed with us till all our questions were answered and we felt completely comfortable with our decision of purchasing a new car. Buying a car is no one's favorite thing to do, but the service and quality left me and my husband feeling happy and very satisfied with the entire experience. We are very happy with our new car. Couldn't recommend Gerri Kogan and the Woodfield Lexus dealership more! Ellen R.
If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!
