Customer Testimonials For Woodfield Lexus in Schaumburg, IL
great place to do business and great people to deal with, I am always satisfied with the total experience. This is a no pressure sales dept but make you feel that you want to buy from them.
Lexus always gives the best service in my opinion. Thank you
EXCELLENT SERVICE WITH THE PURCHASING OF OUR NEW VEHICLE. IT WAS VERY EFFICENT AND FAST.
The service department staff is very professional and accommodating, and pleasant to work with every time
Mustafa has been my salesperson and he makes the process seamless. Top notch service!!! Will continue to work with him in the future. I love my new NX 350!!!
I went to a different dealership and had a terrible experience, Mark Demma was excellent to work with as he was referred to us by a good friend and he did not disappoint. Wonderful experience buying my new vehicle, thanks to Mark! He was responsive, explained everything in detail. Mark Demma was super nice I totally forgot top trade in my Porsche. Mark Dermas follow up email and phone calls brought smile to my face. I would highly recommend Mark and Woodfield Lexus, 1 st time buying a Lexus and will definitely by another from Mark Demma thank you for your ...
Tammy was great! Took good care of me!
Dan Rosen at Woodfield Lexus is great, he took good care of me and handled the buying process quickly and efficiently. I would recommend working with him.
I went to a different dealership and had a terrible experience, Mark Demma was excellent to work with as he was referred to us by a good friend and he did not disappoint. Wonderful experience buying my new vehicle, thanks to Mark! He was responsive, explained everything in detail. Mark Demma was super nice I totally forgot top trade in my Porsche. Mark Dermas follow up email and phone calls brought smile to my face. I would highly recommend Mark and Woodfield Lexus, 1 st time buying a Lexus and will definitely by another from Mark Demma thank you for your ...
I am very happy with Woodfield Lexus. They always provide a loaner car if requested. Agents are very good.
Marty, my salesperson was extremely informative and very knowledgeable. He "went to bat" for us when any questions or requests that I had,
Best customer service! Every time I have come in , the staff exceeds my expectations!
Had a very good buying experience with Dan Rosen and Woodfield Lexus. Dan handled all the details quickly and efficiently. I would definitely recommend working with him.
Tony took good care of me and was sensitive to my requests all the words I want to say
Mike Hanna (sale) was very helpful, even holding the car for a few days, while we get our checks processed at our credit union.
Salesman was kind and understanding.
I’ve been doing business with this Lexus dealership for over 10 years. Even though, I have many choices, this place makes me feel like family.
Friendly, knowledgeable staff who were professional in closing the deal and delivering my Nx.. I have been their customer for 30 years so they must be doing everything right!!
Great service and always on time. I would recommend them to anyone. Thanks for your service.
Service Advisor Tammie was fantastic, knowledgeable, accommodating and communicated frequently during our visit to the dealership. We were also pleased to take advantage of the discount on services .
Vic was so helpful and made sure my visit was perfect. I was a client of the Chicago location before but I’ll never take my car anywhere else but Woodfield now!
Highly efficient and friendly service. Took exactly an hour as promised.
Great experience with Dan, completely forth coming on everything, every mark, every detail about the vehicle we purchased. This was important because we drove from out of state to pick up our vehicle.
Great sales department!! Isaac was very professional,and helpful
Dan Was an Awesome Sale person and very efficient person , they took care me very well and nice amazing Lexus they sold me Thank you Mr. Dan
We have purchased many different makes of cars and no dealership compares to the amazing experience we had at Woodfield Lexus. Robert the GM and all the sales staff were accommodating and friendly. We will be buying Lexus’s from now on.
I walked in about 30 minutes before closing and was treated as if it was in the middle of the day. No rushing, nothing but respect from the salesman (Gil). He was a pleasure to work with and made the entire process as painless as possible. The lady in finance was equally as helpful and enjoyable as she explained all of the options and warranty packages. Definitely recommend!
I bought my RX350 here. The sales manager Greg did not put any pressure on me. Everything went very comfortable.
Service was fast and Tammie had my car ready and washed when I picked it up.
The people that I delt with were very professional and knew their stuff very well loved the experience
Great buying experience. It is difficult to get a great car today and Woodfield Lexus made it happen.
Great Service...Clean vehicle when I picked it up. Completed in a timely fashion!
Woodfield Lexus Service Department never fails to deliver exceptional customer service and support. The staff is friendly and responsive and most interested in customer care.
I would never in million years go anywhere else. Every employee is top notch. My car looks beautiful after every service. The cars themselves work amazingly. The staff at Woodfield Lexus, from appointment set ups, to people in service, to their sales team, they are PERFECTION! Thank god for wonderful dealerships like Resnick. Lifer FOREVER!
Tommy is a gentleman; i would have thought he was knighted by the queen himself. He was so respectful to me and help me with all my car needs. He didn’t act like i did not know what maintenance my car needed and gave it to my straight. I was provided with comfortable alternatives which i was able to decide on without being pressured and my car feels amazing. It’s been a month now and I’m still grateful for how well my car drives so thank you again Tommy and Lexus family for making sure i could ...
Thank you tommy, I’ve had the absolute pleasure of being under your care and you did an excellent job. I was treated to refreshments which there was a large variety of coffee and tea at my disposal. You proceed further provide immaculate service which I was able to clearly understand my situation. It was difficult dealing with third party insurance but you were my liaison to rummage through their horrified process. Thank you for throughly helping me as difficult as it was and I’ll remember to get your help future on.
Dan is great guy very helpful and understanding what I needed looking for a new car thanks
I received fast and high-quality assistance buying a vehicle. The seller is a real professional, answered all my questions. Thanks very much
Buying a car can be a stressful event, but not so at Woodfield Lexus. The entire experience was flawless. Wonderful customer service, friendly and knowledgeable people and a beautiful showroom. Special thanks to our salesman, Eugene Merlin, who is top-notch! I highly recommend Woodfield Lexus. I love my new car!
Why would you buy a car from anyone else who has 5 stars. I purchased a automobile from Mark almost 40 years ago. So glad I located him. Was dealing with another dealership who was not calling me or replying to my emails. Got the deposit back and feel I’m in the right hands now. He knows what he’s doing. He’s been selling cars forever. Mark always responds to my emails and or phone calls. Can’t wait to receive my new wheels.
I have been leasing lexus from Woodfield Lexus for over 20 years. They are great people willing to go the extra mile. You can’t beat their pricing or personal service. I could not recommend them more. I love these people and I love my new 2022 nx350h.
Great experience ,friendly staff. Recommend to everybody. Gari Kogan is a nice guy. He will help to get the right car .🙂👍👍
Everyone who assisted us was exceptional especially our sales person, Dan Rosen. He was no pressure and very patient. My husband and I had no idea we were going to purchase a new car when we came for the 50,000 checkup. He took his time and answered all our questions thoroughly. I would recommend him and everyone who was involved with us the day we came in. It was an excellent experience.
We have owned cars from this dealership for years with excellent experiences. My recent purchase was smooth and easy and I love the car. The service department has always been exceptional. I would highly recommend doing business with this group.
Eric took the time to explain what work had been performed, questions I had regarding service and future needs. Left feeling I was not in any way sold to and will definitely be returning moving forward
I have owned my Lexus for eight years. All of the service and periodic maintenance on that vehicle has bee performed by the service department at Woodfield Lexus. I have had nothing but excellent service at Woodfield Lexus. And that service starts with the Service Manager. Mine is Tony Lopez. He makes bringing my vehicle in for service a fantastically easy thing to do. I trust his advice and really appreciate the help that he has provided me.
I have gone to Woodfield Lexus for years and have never had a complaint about service nor on purchasing a vehicle.
I have purchased multiple cars from this dealership in the last thirty years. They have always been extraordinary which is why I am a repeat customer. Woodfield Lexus makes buying a car a pleasant experience. Sales and service are customer-driven, and the cars are the BEST!
Dan made this so easy even in the midst of a crazy shortage of cars. He is straightforward, honest, friendly and attentive. Woodfield Lexus IS always a pleasure to work with for service or sales.
My vehicle was picked up and my Loaner was a hybrid, which I was very pleased about. That gave me my 1st opportunity to drive a Hybrid as I am considering purchasing one later. The service on my vehicle was completed and as always given a complete detailed itemized summary of services performed and future recommendations for service. After detailed/cleaning, My vehicle was returned promptly. Thanks Lexus and the driver for their service.
Very helpful personnel and the vehicle is my favorite
Outstanding service from service advisor Tammie Sage and tech P. Wendtland. Took car in immediately.Took care of maintenance service very professional. Car washed and looked as if it just came out of showroom. Very satisfied .
Exceptional friendly service
The MAIN reason I continue to purchase Lexus, is the service from this dealership. The service and sales professionals are unmatched. Even for the simplest service, I am told "we appreciate you".
they did what they said they would do
I always appreciate your professionalism and courtesy. You are really customer focused and driven. Thank you.
dan Rosen is fantastic. our experience with dan and wood field Lexus cannot be beat. highly recommend!
My purchase experience of the dealership was top notch. The sales rep Gilbert took his time answering my question and I didn't feel pressured. I actually went in just to look and ended up leaving with a purchase. Would purchase from them again.
Quick and amazing service.
The parts department and service department were outstanding and got me back on the road to Alabama quickly. Very professional staff! Thanks everyone for your help.
Amazing experience at woodfield Lexus with my recent purchase, everyone is super helpful , would recommend
Made my buy experience super easy! Bought my lease out and Caryn was great to work with. Marty in sales is amazing and I recommend to friends and family.
Service Advisor Rich was very courteous and helpful. He also went to the parts department and got my key fob fixed.
Wonderful experience working with Mark Demma. Highly recommend.
The honesty of service department in explaining each ongoing step of work
Josh Resnick is flat out the Best in the Business. I look at him as friend because the way that he makes me feel when I walk thru the door. His smile is as inviting as his open hand that welcomes you in to him home and you are treated as a guest. The Team are second to none! from the greeter to the cashier and obviously everyone in the middle. Dan was helpful, courteous and fun! Greg came over to say hello and keep me in the loop of the process.The finance expierence was quick and easy! The ...
I got prompt and complete service and was kept informed of the whole problem and process.
Garri was great and a true professional! He made our purchasing experience really smooth. I really recommend him!
Eugene Merlin and everyone at Woodfield Lexus were very professional, courteous, knowledgeable and accommodating. Thank you all!
Recently got 2022 lexus es 300h from woodfield lexus. They were honest with their prices and fees. Gilbert was my salesman. He was quick and honest. I gave 4 stars because my new lexus exterior was dirty and dusty. everything was clean except the exterior. If they wouldve washed and polished it. It wouldve been super experience. Exterior were dusty and dirty so i had to go carwash and wash it myself. I think my lexus vehicle deserves nice and clean details like the other customer’s posts.
Woodfield lexus tha best in everything, very happy with services I give at 10 thanks.
The service people were friendly and knowledgeable. I even had assistance figuring out how to operate the rather confusing coffee machine!
Very friendly and helpful, but not pushy. Beautiful showroom. Go see Mary Boydston.
Dan was great to work with. Even though it took a while to get the car after placing the order, he kept us informed along the way. He is professional and friendly without being pushy, and flexible as we had some personal emergencies arise around pick-up time. I would recommend you see Dan for your next vehicle - it will be a positive experience.
If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!
