Customer Testimonials For Woodfield Lexus in Schaumburg, IL
I had to come from the twin cities to find the color and interior we wanted, Dan made this relatively painless process, would recommend!
Great dealership! Every employee I came in contact with went above and beyond! Best experience!! I would recommend this Lexus location for anyone in the market for a vehicle!
We just had a family tragedy and the team At Woodfield Lexus couldn’t have been any better. This was absolutely the best car buying experience ever-Thank You Eugene and team Lexus for the absolutely patient, kind and understanding the circumstances ever!!!
Keep up the good work!!! sue
Easy and fast. Very professional and nice waiting area
I was promptly taken for my service appointment - No waiting! The service was to take 45 minutes and I was out the door. Everyone there was extremely courteous and helpful.
Everyone was great!
Mark did a great job. Great experience.
Outstanding individuals. Complete professional. Always wanting to please. Would highly recommend this dealership to anyone.
Staff who took care of my car was wonderful. Very knowledgeable and he explained everything thoroughly which was very helpful
Necessary to replace the battery and had no appointment. It was no problem! In and out in less than an hour. Great service, great service adviser (Tammie) and good coffee while I waited
locked price, quick action
My first time as a new car owner. It was such a great experience. Hope this is always a thing. Thank you.
Excellent work done by Woodfield Lexus Matt manager always making sure customer leaves happy . Everything is done on time and car always leaves clean after all maintanace is done .
Very nice dealership. The staff was welcoming and attentive. I will definitely recommend Woodfield Lexus to my friends and family.
Tommy Mulak is fantastic service advisor and really drives home the Lexus mentality of top notch service and promised delivery times. Tommy and the team take extremely good care of your vehicle as if it were his own and will shoot it straight with whatever repairs you may need. I Cannot recommend Tommy enough, rest assured if he is your advisor that your vehicle is being professionally serviced and he’ll keep on top of it until it’s done. I’ll be bringing all my vehicles here going forward. Exceptional service!
Very friendly staffs especially Tony Lopez & Tony Olson. I feel comfortable leaving my vehicle with them coz I know that they will provide exceptional care & service. Thanks
Would like to say that Matt Oner, Service Director and his team do an excellent job at Woodfield Lexus. Props to the best customer care team!
Dan was wonderful to work with and got us exactly the car we wanted. I highly recommend working with Dan and will visit him again when we are in the market for another vehicle. Amazing overall experience. Thank you!
What time in the morning can I wash my car?
The folks that worked on our TX Where fast, thorough, and courteous. They worked with us on pick up and drop off locations, and provided a loaner for the warranty repairs.
They are all working hard.and also very kind.
The server was very efficient very helpful very courteous. I was very satisfied.
My husband and I just had an amazing experience at Woodfield Lexus. Everyone was professional and courteous. Greg Stone listened to what we wanted and found the best fit for us. He was available for all questions/concerns and was not pushy. Greg Stone and Yasmine LoBue made us feel comfortable and the process painless. We highly recommend Woodfield Lexus.
I am satisfied with service
Great staff and first-class service! A real treat!
Fast and courteous service A+
Professional service! I recommend Lexus in Schaumburg
We met with Mark Demma and the folks at Woodfield Lexus, and all around it was a great experience. We had searched the Midwest in pursuit of the goldilocks Lexus TX for our family. Mark made our experience personable and practical. Several other dealerships we worked with were clearly using some form of automated email and text messages, and while it was helpful, it was missing that personal touch that makes you feel like someone is there and working on trying to find exactly what you want. This was our first serious car purchase in about 15 years, and our third ...
great service!
Tony did amazing at explaining the process, issue, and resolution during my maintenance appointment. Very helpful and quick at putting me in a loaner while the issue was resolved. 10/10
Dan was so helpful and easy to work with. I identified the car I wanted, and Dan was able to help me secure the detail, provided the details on what was needed to complete the purchase, then we set a time and he sent an Uber to pick me up. From the time I got to Woodfield, the process took one hour. Highly recommend.
Seamless, easy process. From initial contact through completion of purchase, communication and sale was so easy to manage. Everyone at Woodfield was so helpful and welcoming, and made the whole process easy to navigate.
Great experience working with Mustafa, Isaac, and Jake!
Great salesperson. Good deal. Found me a great car. Easy process
Professional, personable, and efficient!
Great experience from the test drive, to the build of my car, to the trade-in, to the financing of it. Transparent pricing and no pressure sales tactics. Pro Tip: Just do your research on the car you're buying, the trade-in value of your car and shop around for a loan and present that to their finance office. Also have expectations that the dealership has to make money on the sale of the car and can't give it away. Dealerships do make most of their money off financing and service, so if you show that you're willing to ...
Daniel and wood field Lexus were great. Found me the best deals and so easy to buy or lease a vehicle. Highly recommend.
I recently successfully bought a new car with Hitarth Patel. He was very friendly and patient and willing to answer all my questions. Caryn in the loan department was kind and friendly and also helped me complete the loan very quickly.Thank you so much.
Eddy in sales was very informative and made the process seamless. GM Rob Bouza was also there and assisted in the sale with additional options. My 3rd vehicle I’ve purchased from Woodfield Lexus and plan on in the future as well!
Quick high quality service! Came in for a low tire light and mentioned that I had recently received an email about a service appointment. I was going to ask to schedule it and they said, "Would you like to do it now?" Totally awesome! One less trip, and quick turnaround to boot!
The service advisor (Tammie) was knowledgeable and very helpful!
Got my car serviced, and I have to say, it was top-notch! I’ll be giving a 5-star rating for the great work!
Oil change, filters, and a wash. Car came back very clean and work was performed in less time than stated.
Needed a car wash to get the salt off my car. Caleb got me in immediately, and out of there in no time. This is a great service. Thank you so much.
My recent car buying experience was Great. Dan - was incredible welcoming and help us to find exactly what we are looking for. All our concerns and questions was answered and no pressure to make a decision.
great
I was so happy that you handled it so quickly and accurately.
Service personnel were very informative and a pleasure to work with. Vehicle was serviced in a timely manner. Nice experience.
Have been there few times and the experiences have been very good, team is there to help and ensures customer is taken care of.
Very knowledgeable, friendly, and polite... updated about service being done to my car
Reliable, fast and very communicative. Had an issue with my RX350and they were able to fix it in no time. Great service by Tommy Mulak.
The dealership is clean and updated. My first impression when I walked in was that the staff was friendly and not too pushy.
Randy is a phenomenal salesman. He listened to my needs to get me the best fit with his inventory; making me walk out a happy customer. I had a great experience with every staff member at Woodfield Lexus and I would personally recommend them to anyone in the market for one of their vehicles.
Randy was a phenomenal salesman. He listened to my needs to get me the best fit with his inventory; making me walk out a happy customer. I had a great experience with every staff member at Woodfield Lexus and I would personally recommend them to anyone in the market for one of their vehicles.
Your prices are getting crazy
The service was great and the staffs are always so welcome and nice!
I was in the market for a very specific used car. I found one here and had to drive a distance to get it. Dan made the whole process was quick and painless. Great job.
Always too notch service from the team at Woodfield Lexus.
Tammy Sage is a wonderful service advisor.
Significantly undervalued my trade in, turned around and sold it for 80% profit. Stated it needed new tires. It didn't, and the tires WERE NOT replaced. Also stated some other "potential" issue which of course, was xx. I had just had the car serviced and checked over less than one week prior to trading it in. I stated the car had no issues, he refused to budge on the trade in. Carfax shows they only detailed the car before listing it for a $9,000 profit. This does not feel like "good faith". I shared my concerns directly ...
Scott is great!
Very courteous and friendly. What can I say other than they are very professional.
Great service.
The dealership staffs knowledgeable and thoughtful people. The salesman, Dan Rosen, and finance woman, Caryn Szoldatits, navigated a speedy vehicle purchase. I'm satisfied with my purchase price and finance rate. Thanks
Soon I walk in the doors I felt good no stress people are kind and polite thank you Woodfield Lexus specially Gilbert salesman
Great repair service as well as customer service. Received updates on the repair as well as a loaner car over the weekend.
Great service
If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!
