Customer Testimonials For Woodfield Lexus in Schaumburg, IL
Super,terrific,and very easy to deal with.Explaniation thru out the sale.Would highly recommend this dealership over anyone.
service took a little longer than originally promised, 20 minutes longer. Other than that the service was outstanding
Tony was awesome. Kept me informed and was just a joy to work with. Made a stressful situation much easier.
It was a great experience working with Hitarth Patel, he helped us buying our first new car, he helped alot with all the process, explained all the details of the car, he stood up with us untill the last step of the process, he is easy going and great guy. Thank you for the great service.
We have worked with Dan for 10+ years and have always completely satisfied with the service and attention we have received. Thank you Dan!
My experience with Jerry, Robert and Lowell was delightful. The process was completed in a timely manner with no hassle. Jake did an excellent job delivering the vehicle, going over its accessories and setup. Thank you for a wonderful experience!
We had a five star experience with Lexus Woodfield. We worked exclusively with sales associate Hitarth Patel, who went above and beyond to help us build our 2025 LX 600. He listened to us and what we wanted and worked to make it happen. He left no stone unturned and made it a seamless and platinum experience. We also worked with Caryn Szoldatits in finance who was extremely efficient and very concise with explaining the contract, breaking down the numbers, and laying out the options for additional warranties. We felt like we were the only people in the whole dealership. Thank you ... Read More Google - Jun 3, 2025
Great service. Advisor Anthony Lopez is always extremely helpful. I always request him.
My experience was "Flawless". Paul was respectful, kind and knowledgeable. I felt very comfortable asking him questions and learning about the features of the car. I would highly recommend him and have already! His professional demeanor exemplifies the Lexus brand!
They were very thorough in explaining what was done for the service maintenance. Also it was an amazing wash on the car. Felt and looked like a new car. Absolute pleasure dealing with Woodfield Lexus.
Great experience, smooth transaction. Will highly recommend. Buying a new car? Look for Irfan. Amazing guy.
My experience at Woodfield Lexus was a great one. I purchased the truck I wanted. Working with Hitarth Patel was easy, he went to bat for us a few times and got us a great deal. The service department was just as great. I would highly recommend doing business with them.
Issac and his cousin are so beyond perfect. I highly recommend Woodfield Lexus
Pat Chan was very informative and helpful! Great experience definitely recommend Pat Chan!
Had the most amazing and great experience with Mike Nesic and the entire Woodfield Lexus team. Mike went above and beyond to ensure that we got what we wanted it was one of the most pleasant experiences purchasing a new vehicle. Mike is extremely knowledgeable and very professional…we would highly recommend him to all of our friends and family.
I recently purchased a Lexus from Woodfield lexus and couldn’t be happier with the entire experience. I was able to work out the entire deal over the phone, which saved me a ton of time. They were upfront, easy to work with, and gave me a great deal on the exact Lexus I was looking for.
Robert ended up getting me a fantastic deal on a Lexus TX 350, and the whole process was smooth and straightforward. They were transparent about pricing, worked with me and didn’t tack on any surprise fees. What really stood out was how they ... Read More Google - May 24, 2025
Great communication and easy to deal with. They were very helpful and seemed to value us as a customer.
Had a great experience! I saw a listing online and decided to walk in. Mike Nesic was an absolute pleasure to work with - patient, extremely knowledgeable, and never pushy. It was a no-pressure environment, which made the process smooth and enjoyable. I'll definitely be coming back in the future for our next vehicle. Thank you, Mike!
Best place to buy car I visited store without appointment. Salesman answered all my quesrion very politely. I havent bought car though but i m buying one soon. I recommand this place for business. Hoping future communication g oes well. Anyway i m happy visiting lexus people here. 🙂🙂🙂
Dan Roden was a true pleasure to work with. He is a man of his word which is very important to me to make sure that I got the car I wanted with the options I wanted. I got the exact car I wanted I wanted and there was no undue pressure to upsell me on any items. Everything was presented in such a way that it was an overall excellent experience. Got to him if you want a specific car.
Positive experience with Woodfield Lexus. The old adage it starts at the top. This manifests that here. EVERYONE and I DO MEAN EVERYONE is looking to see that I was getting what I needed in order to make an informed decision.
Great and friendly service
Tammie Sage is always a pleasure to work with. The service is exceptional and everything was completed exactly as expected.
Dan Rosen and Blake Resnick made it a truly exceptional experience.
The Service center was excellent. They were able to take my car at the appointment time, staff was polite and friendly, and after servicing my car they returned it to me with the car washed.
I had the pleasure of working with Hitarth Patel and I can’t recommend him enough. He’s an excellent salesperson who is fair with his pricing, practical in negotiations, and refreshingly straightforward. If you’re in the market for a Lexus, he’s the person to see.
What really stood out to me was how easy and transparent the entire process was. We discussed everything over the phone for about an hour, and when I arrived at the dealership, I was in and out within two hours. There was no pressure, no upselling, and no games Just a smooth, ... Read More Google - May 9, 2025
Had the air bag recall done:
I would highly recommend Woodfield Lexus !! Isaac and his team came through for us. Very friendly and professional staff, also very helpful to answer any questions we had. They are a very well rounded group, very honest and trustworthy, knowledgeable and experienced. A+ job well done !
Always treated well and the work is top notch. I trust Woodfield Lexus to take care of me and my car
Superb personal service!
I recently purchased a vehicle from Woodfield Lexus and was assisted by Patel, who made the buying process smooth, professional, and pressure-free. Unfortunately, just two days after taking the truck home, it was diagnosed with a timing issue. While this was disappointing, the team at Woodfield Lexus handled the situation with integrity and care. They made the return process as easy and stress-free as possible, showing a true commitment to customer satisfaction. Even though things didn’t go as planned with the vehicle, I truly appreciated their honesty and support throughout the process. I would still recommend them to anyone ... Read More Google - May 4, 2025
This was my first experience at a Lexus dealership and I was not sure what to expect. I was surprised how much better of an experience it was compared to other dealerships I have been to in the past. Mustafa was very knowledgeable about the vehicle we were looking to purchase as he actually had the same car. We indicated that we were looking at that type of vehicle and I think that is why they matched us with him. Mustafa took his time with us, answered all our questions and never made use feel pressured or rushed. He offered ... Read More DealerRater - May 3, 2025
Tammi is an excellent service advisor.
Tino was a great guy to work with and great with explanations and communication. I've serviced this lexus at this dealership since I bought it here 10 years ago and would continue to bring all my Lexus service needs to this dealership.
Fantastic place to do business... Isaac is the best!
Jimmy was my saleman, and I was his first customer. He is professional and helped me with a good deal of tx. If you would like to have a good deal, he can be your go-to person.
Service was great and Tammie IS GREAT! My mechanic needs to be in showbiz! Loved his video
Tammie was great! My video from my mechanic Was great and also had a bit of humor!
No issues with the dealership, although the food/snack selection offered (very basic)!is not what you would expect from a Lexus dealer. New car, to soon to comment on service issues.
My experience with this Lexus dealership and their maintenance crew has been wonderful. I was just not happy with the salesman who sold us the car. I wrote a review about him and was hoping to get a response. Never did. But the rest of the team at Lexus, I am very happy when I deal with them.
Always friendly. They promised a quick service and that's what I received. I live an hour away, and it's always worth my time.
We had an AMAZING experience at Lexus of Woodfield, all thanks to MARK DEMMA, our salesman. We sought Mark out based on a Google review we read before we went to the dealership. Mark was INCREDIBLY attentive, knowledgeable, and helpful. We truly felt valued as customers and couldn't be happier with our new Lexus NX 350. Thank you, MARK!
JAKE WULBERT was our technology specialist. He took the time to walk us through every feature of our new car, from the tech setup to all of the advanced features. Jake was thorough and patient, making sure we understood everything and ... Read More Google - Apr 28, 2025
Our Lexus experience was the very best auto purchase experience we have ever had. We are in out later years and have purchased many vehicles, the Lexus Experience was Low Stress, Super Friendly. We were introduced to Eugene Merlin after browsing through all the showroom models. After some conversation, we went for a ride in the model of choice, making a decision on the trim package, this was not in stock. Patti McIntyre called with great news, the color exterior, interior and trim package was due in between April 10th and 16th. We placed a hold on it, sure enough ... Read More DealerRater - Apr 25, 2025
Dan Rosen at Woodfield Lexus is a gem. His relaxed nature, informative consultation, and great follow-up was a real pleasure. This is how the buying process should be.
Smooth process from start to finish. Great communication throughout. Fair prices.
Fantastic experience, and my advisor Eric was exceptional! Very pleased and highly recommended-
Jimmy was fantastic. Offered great info on the car, was super colloquial, and open about financing. Happy to answer any questions I had. One of the best test drives I’ve ever been on. He’s excellent proof of the upscale customer service that you can always depend on from a Lexus dealership.
I had an outstanding experience at Woodfield Lexus, thanks to the excellent service provided by Matt and the entire service team. From the moment I arrived, they were professional, attentive, and made sure everything went smoothly. Matt was especially helpful—clear in his communication, honest in his recommendations, and truly cared about customer satisfaction. It’s not always easy to find this level of dedication and professionalism, and I’m genuinely grateful for the care they showed. My vehicle was serviced efficiently and returned in great shape. I highly recommend Woodfield Lexus and give them a well-deserved five stars!
Great service, excellent people to deal with, Mr. Olson was great and kept me posted on how my repairs were being done. Great cookies, and coffee to wait.
Excellent customer service in explaining in detail the repair of my car and experience mechanics in-terms of the actual repair and inspection for the brakes, water pump and oil change. Thank you
Great experience with the service team(Vic Maristela). They provided an update on the status of my vehicle while being serviced. Loaner was provided as well.
Very professional and thorough
Excellent experience buying a preowned vehicle!
Greg Stone was fantastic to work with! He kept me updated, patiently addressed all of my questions, and made the car buying process super easy. Thank you Greg & Woodfield Lexus!
Tommy Mulak is the best advisor anyone can ever ask for. He has exceptional knowledge of Lexus cars and provides a very friendly service experience. Tommy is always my go to guy for servicing. The Lexus service techs are take very good care of your car while it is being serviced. Lexus Woodfield is a 10/10 service center.
Vic, as always provides excellent and thorough customer service during the servicing of the car.
Victor Maristela was excellent. Communicated well and kept me updated. True asset to the team.
Dan Rosen at Woodfield Lexus was such a pleasure to work with! As a single woman, I never felt pressured by him and he helped me find the exact car that I wanted! I will be returning to him for my next car purchase.
Dan Rosen was great to work with. He was professional and friendly. I highly recommend Dan and Woodfield Lexus.
Coming into Woodfield Lexus was my 2nd time since 2022. On March 22, 2025 I purchased my new Lexus, the 450H+. Pat Chan helped us find our new Lexus. He made sure that I received everything I asked for. I would definitely recommend Woodfield Lexus and Pat Chan.
If you’re considering Woodfield Lexus for all of your Lexus needs in the Schaumburg, IL area, find out what our previous customers had to say about us! We guarantee it will show you why our Lexus dealer near Chicago, IL is the best place to go for your next Lexus car purchase, Lexus service, or Lexus parts. If you’ve previously visited Woodfield Lexus, we would love to hear about your experience! Please leave us a review or contact our Lexus dealer serving Roselle, Chicago, Schaumburg, and all surrounding areas today! We hope to hear from you soon!
